Frequently Asked Questions (FAQ's)

Our images are printed on high quality archival paper and are meant to last a lifetime. Maps, art prints, posters, and blueprints are printed on heavyweight paper with a matte finish. Photographs are printed on luster paper, which is a perfect balance between a glossy and matte finish. 

No, any watermarks you may see on the site will not appear on the print you receive.

Yes! We edit every image before printing. How much depends on the quality and condition of the scan. At the very least, every image is edited for global contrast, brightness, sharpness, and color correction. With some images, especially the vintage maps, the edit may include digitally removing distracting elements like library stamps, pencil writing, serious creases, tears, or blemishes.

No. While we do our best to clean up the images and remove distracting elements like library stamps and book binding creases, we also want the maps to retain their historical character as much as possible. This may mean leaving in rich textures, fading, stains, etc. There are many judgment calls in this process - it’s a delicate balance and we have (sometimes heated) internal debates about image restoration. This is our passion after all! Our main goal is to deliver the best possible version of the map or print you saw on our site. We believe we’ve gotten very good at this over the years - our customers love our prints! 

If you have any specific questions about what elements will appear in your print, please contact us.

It depends! Many maps have text ranging from large to tiny, so legibility will depend on the size of map you order. The smallest text on some maps may not be legible at smaller print sizes. Many customers love the overall look of the map and don’t mind some text being very small, while other customers might buy our maps for academic/research purposes, and so may be more selective. If you’re not sure about a specific map, contact us and we will answer any questions.

Print-only products typically take 1–3 business days to produce before shipping.Framed orders require additional handling and take 5–10 business days to produce before shipping.

We are a small business located in Buffalo, NY. All products are in printed in-house.

Print size options vary depending on the product. If you have a question about specific sizing, please contact us.

Yes, once your order has been placed, you will receive a tracking number in the confirmation email. You can track the package and see when it will arrive. Your order will be shipped via USPS or UPS.

Yes, we offer digital downloads of many of our images. Please contact us with specific product information and we will be able to help you.

All prints, maps, and photos larger than 11x14 are carefully rolled and shipped in our sturdy proprietary triangular cardboard tubes, ready for you to hang or your wall or frame when they reach their destination. Smaller size prints (11x14 and under) are shipped flat with a cardboard backing in clear plastic, inside a cardboard shipping envelope.

We currently offer shipping to the continental United States, Alaska, and Hawaii. 

Yes — you can choose your preferred shipping method at checkout. Available options include:

Economy Shipping

$4.99 (or free on orders over $75) Delivery in 5–8 business days

Expedited Shipping

Delivery in 3–4 business days

Second Day Shipping

Arrives in 2 business days (Order must be placed before 2pm Eastern)

Next Day Shipping

Arrives the next business day (Order must be placed before 2pm Eastern)

Delivery times begin after production is complete.

Please note that expedited shipping options are not available for framed items.

We offer Free Economy (Standard) Shipping for all unframred orders of $75 or more within the United States. If you want your items faster, see Expedited and Overnight shipping cost at checkout.

Shipping costs vary depending on order, location and how fast you want to receive a product. Please see our Shipping Policy for more information.

Your satisfaction is our top priority.  If you are unsatisfied with your order for any reason, please contact us immediately. We will be happy to help!

We do not accept returns on the following items:

·        Any order returned more than 30 days after it was received.

·        Any gift certificates.

·        Any custom order.

Please see our Return Policy for more information.

We welcome all items for a refund within 30 days of receiving your order.

When filling out the Contact Us form, feel free to ask questions about your return and if possible, please list the reason.

Because our items are printed on demand and often cannot be resold, returns are subject to a 15% restocking fee. Return postage will also be deducted from the refund.

Refunds will be issued within two business days of receiving the returned product. You will be refunded in the same form of payment originally used to purchase the item.

Coupons and promotional discounts used will be deducted from the refund. Initial shipping charges for products receive by customers are non-refundable.

We offer 1 inch wooden frames in black, white, and brown wood grain.

Yes! We offer the option of a 2 or 3 inch white or black mat.

Framed art is protected by clear shatterproof acrylic, which is lighter and safer to ship.

Framed items generally ship 5-10 days after the order date. We will notify you when your order is shipped, and provide tracking information.

Yes, sawtooth style hanging hardware is included with your framed piece.

When you are configuring the frame options, you will see a product summary listing the print size and finished size. Generally speaking, a frame only will add 2 inches to the print size, and a frame + mat will add 6 inches. So, for example, an 18x24 print with a frame only will have a finished size of 20x26. The same print with a frame + 2 inch mat will have a finished size of 24x30.